Welcome to Kailea's customer support page. To open or report an incident, please call (877) 694-8374 or send an email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . For any email submissions please be sure to include your name, company and a specific, detailed description of the problem. if you have any screen shots, error messages, log files etc please send those along as attachments to your email.
Support Hours: 8 am to 5 pm Pacific Time
Kailea's Technical Support Center is available from 8 am to 5 pm Pacific time, Monday through Friday. Please leave a voicemail if calling outside of support hours and we will return your call on the next business day. Receipt of all emails will be confirmed within 2 hours, during support hours and by 10 am the following business day for any emails submitted after 5 pm. Our typical response time is one business day or less to answer questions or address issues.